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Performance Excellence Issue Sheet links to PDF file.

BALDRIGE: Performance Excellence Delivers World-Class Results

PDF Version

A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975-2036.

Baldrige: Performance Excellence Delivers World-Class Results provides evidence of the value of Baldrige to business organizations by examining the business results of ten recent Baldrige Award recipients in the manufacturing, service, and small business categories. This issue sheet provides sample results from each of the Category 7, Business Results Items:

- Product and Service Outcomes
- Customer-Focused Results
- Financial and Market Results
- Human Resource Results
- Organizational Effectiveness Results
- Leadership and Social Responsibility Results



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BNQP Website comments:
nqp@nist.gov

Date created: 9/14/2005
Last updated: 9/14/2005